We seek passionate, smart, super-talented people with a thirst for learning new things. Must play well with others and have a can-do attitude. We embrace people from different cultures and our team hails from exotic places like São Paulo, London, Tokyo and Queens.

Hello is an award-winning interactive design agency in Los Angeles. Here are some of the perks:

- Surf and snowboard on the same day
- Awesome art galleries down the street
- Have a burger across the street at Father’s Office
- Free candy and cake on your birthday
- Foosball table, Wii, XBOX 360, and PlayStation 3
- Dog-friendly environment

Hello. It is a greeting that starts a conversation. It is friendly and universally understood. It is about establishing relationships and always comes with a smile. Hello is communication, and simply what we do.

Our culture at Hello is defined by the fact that we all have a passion for our craft. Our meticulous process is a blend of common sense and hard work. Here are a few principles we live by:

Be Good
Good design is pure. Good design is innovative. Good design is beautiful. Good design is honest. Good design is timeless. Good design is an advantage. Choose to be good.

Listen
Be a sponge. Listen first or you will never fully understand. Deep understanding leads to exceptional results. Observe, experience, relate. Soak it all up and don’t forget to write it down.

Don’t Grow Up
Be a kid and let your curiosity take over. Ask questions—lots of them. Questions lead to answers. Never assume you know all the answers. Sometimes it takes an outsider to stir things up. Disrupt the status quo to gain a new perspective. Keep an open mind and don’t jump to conclusions.

Content is the Soul
Find your voice and speak out. Start a dialogue, tell a story, make people laugh. Most of all, take the time to nourish your brand. Remember, your brand is a promise. It’s about relationships, so go out and make some new friends.

Invent Door Knobs
Your solution should be easy to understand and use. It makes itself understood immediately. If it requires a manual, go back to the drawing board. Create transparent interfaces so people don’t have to think. A simple solution always works (and is often the most difficult to achieve).

Exceed Expectations
Start with an idea then run with it. Embody a spirit of adventure and exploration because new discoveries may be just around the corner. Iterative innovation is the key. Go a step further, think a little differently, and you may end up with a few pleasant surprises.

Crave Beauty
Obsess over pixels. Border on fanatical about detail. Take the time to make it right. Quality is a given. Don’t be mediocre, never compromise, and never make excuses. Produce beauty, stimulate emotions, and bring people’s senses to life. Make it human.

Create Delight
Engage people with pleasant surprises. Ignite lust to create a competitive advantage. Make it a breeze for people to find what they are looking for. Make it worth their time to explore. Happy people always come back for more.

Think “What If?”
Sketch the future. Push the limits. Experiment to learn. Stay up late dreaming about what doesn’t exist. Think deeper, look deeper. Prototype your ideas. Show, don’t tell. Make plenty of mistakes and let accidents happen. Successful failures eventually lead to success. If it sounds ludicrous, you probably have a good idea. Imagine that.

Hello builds teams around our clients that are relatively small and highly specialized at what they do. Designers, strategists, information architects, producers, and technologists bring a unique mix of talents to each of our projects. We operate under the principles of speed, precision, and close teamwork. Eleven countries and counting have brought unique perspectives and cultures to Hello. When you work with us, you only get the smartest, and most talented people.

We are in good company. Hello is part of the MDC Partners network which includes leading agencies such as Crispin Porter + Bogusky, kirshenbaum bond senecal + partners, mono, HL Group, Redscout, Zyman Group, and Bruce Mau Design. This allows us to be entrepreneurial and collaborative with some of the most creative teams in the world.

Leadership:

David Lai
CEO/Creative Director
David co-founded Hello with the simple goal to create quality work for diverse clients. With over 15 years of experience, David provides strategic and creative leadership for the agency. Clients include Sony, USA Network, Herman Miller, MoMA, Toyota, and TaylorMade Golf. Prior to Hello, David worked at award-winning interactive agencies, Studio Archetype and cow. A graduate from Cornell University and Andover, David has won numerous awards and recognition for his work including a Cannes Cyber Lion, Webby, One Show Pencil, and Flash Film Festival Arrows. His designs have also been featured in Communication Arts, I.D., HOW, Print and Graphis, as well as numerous other publications and books. He is a sought-after speaker, has taught at the Art Center College of Design and was on the Advisory Board of the AIGA Los Angeles.

Hiro Niwa
Creative Director
Hiro is responsible for making the complex simple. As co-founder of Hello, he steers the creative team and remains a hands-on designer at the same time. After receiving a BFA degree in graphic design from California State University, Long Beach, Hiro became the first Lead Designer at the award-winning interactive studio cow. With a firm grasp of information and user interface design, Hiro crafted innovative solutions for some of the world’s leading brands such as Mercedes-Benz, Disney, Pioneer, Tetra Pak, and Nestlé. His work on the Mercedes-Benz E-Class timeline led to eight awards for design excellence, including a CLIO nomination. He has won numerous awards including a Cannes Cyber Lion and Webby, and was named one of the 100 top producers of the year by AV Video Multimedia Producer in 2000. His designs are published internationally in numerous books and publications including Communication Arts, I.D., STEP, and Graphis. Hiro has also taught at the world-renowned Art Center College of Design in Pasadena.

Scott Arenstein
Account Director
Scott manages client engagement at Hello, ensuring quality work and exceptional customer experience. As Account Director, Scott leads the account team providing strategic direction and successful execution of projects. More recently, he has helped lead Herman Miller in executing a new digital strategy including a new web site, digital tools and applications, and social media presence. He has also led the Los Angeles Philharmonic by introducing interactive digital touch points including online gaming and mobile applications. Scott has worked with a diverse range of clients including Callaway Golf, Intel, MapQuest, Los Angeles County Museum of Art (LACMA) and the Broad Foundations. Scott’s leadership in project execution has won ADDY, Communication Arts, One Show Interactive, FWA, and Webby awards. Prior to joining Hello in 2007, Scott worked at award-winning interactive agency, Pop Art. He received his Bachelor’s degree magna cum laude in Economics and Music History from Occidental College.

Szu Ann Chen
Executive Producer
As part of the Hello team for over 10 years, Szu Ann’s role as Executive Producer has shaped a user-centric approach to designing interactive solutions. She manages brand identity and equity, long-term partnerships, and also ensures digital efforts meet marketing and business goals for Hello’s clients. Szu Ann works with varied clients such as Nike, Yahoo!, the Smithsonian Institution, and National Geographic in identifying digital opportunities including social media, ecommerce, SEO, email marketing, tools and applications. More recently, she has worked with Herman Miller and Dermalogica in ongoing campaigns to design and develop new online initiatives. Her collection of awards includes a Cannes Cyber Lion, AIGA, ADDY, Webby Official Honoree, SXSW Finalist, and Graphis among others. Szu Ann comes from a background of advertising in media planning at Grey Advertising and public relations.

George Lee
Executive Producer
George ensures Hello creates amazing experiences for consumers through a blending of creative, technology, account, and production disciplines. As Executive Producer, he builds and establishes long-term partnerships with clients and leads campaigns that push creative and technological limits. George has managed our relationship with Sony over a 10-year period, driving innovative ways to market their products and campaigns. His work on USANetwork.com incorporated the network’s rebrand as well as a content management tool, embedded video, and a community site for user-generated content. George has won a Webby Official Honoree on behalf of USANetwork.com, a 2009 WebAward for Outstanding Achievement in Web Development, and FWA Awards for the Sony Altus site and Intel/BMW’s YouBeTheDriver.com. A Cornell University graduate, George was formerly a consultant at the Andersen Consulting Enterprise Business Solution practice, working with clients such as the New York Times.